Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

Where is my data stored?
We use AWS to host our infrastructure out of their London (UK) regional data center. If you have a regulatory or compliance need to store your data elsewhere please contact us.
How does per user pricing work?
We charge you for the maximum number of users you have registered in the application within a billing period. You're free to remove users at any time and they'll be reflected in the next billing period. Only organisation administrators can add or remove users.
Why not just use a spreadsheet?
Spreadsheets are great. We love spreadsheets. And they can be a great way to get started but there's no real audit trail and you soon find yourself spending more time on the spreadsheet and co-ordinating activities than you do on the risks themselves. And if you have multiple teams pulling the data together it can be a headache.

Trust us - it becomes a time sink fast.

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